Talent management through continuous training
Bank employees face two main challenges implied by the transformation: First, compared to
the status quo, a deeper and more thorough understanding of the digital and technological
advancements and their fields of application will become crucial in order to consider the most
relevant solutions when advising clients. Second, the ways of working will change and move
toward higher degrees of collaboration, e.g. In interdisciplinary, agile teams.
Some banks are already carrying out extensive training programmes, but, more often than not,
these schemes take on a rather “passive schooling” approach, keeping answers to crucial topics
(e.g. Regarding changing qualification profile requirements or future employment needs) to a
But given that the substantial transformation ahead cannot be implemented at once or
at short notice – agile ways of working need to be rolled out continuously from one organisational
entity to another –, it is important to address these key topics right now.